This Privacy Policy explains how Skarpline (“Skarpline,” “we,” “us,” or “our”) collects, uses, shares, and protects information about you when you visit our website, create an account, or use our collaboration and communication services (together, the “Services”). By using the Services, you agree to the practices described in this policy.
1. Information we collect
Information you provide. When you create an account or contact us, we collect information such as your name, email address, company name, role, country, and any details you submit through our forms. If you subscribe to a paid plan, our payment processor collects billing information on our behalf.
Content you create. We store the cards, files, links, messages, folders, and other content you and your team add to Skarpline so we can provide the Services to you.
Information collected automatically. When you use the Services, we automatically collect usage data (such as pages viewed, features used, and actions taken), device and connection information (such as IP address, browser type, and operating system), and similar technical data, including through cookies and similar technologies.
Information from integrations. If you connect a third-party service (for example, Google Drive, Dropbox, Trello, or Slack), we receive information from that service as authorized by you to enable the integration.
2. How we use information
We use the information we collect to provide, maintain, and improve the Services; to create and secure your account; to process transactions; to personalize your experience; to communicate with you about updates, security alerts, and support; to analyze usage and develop new features; to detect, prevent, and address fraud, abuse, and security issues; and to comply with legal obligations.
3. How we share information
We do not sell your personal information. We share information only in the following circumstances:
With your team. Content you share within a workspace is visible to the members and external contacts you grant access to.
With service providers. We share information with vendors who perform services on our behalf, such as hosting, analytics, payment processing, and customer support, under confidentiality obligations.
With integrations you enable. When you connect a third-party service, we share information as needed to provide that integration.
For legal reasons. We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Skarpline, our users, or others.
Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.
4. Cookies and similar technologies
We use cookies and similar technologies to keep you signed in, remember your preferences, measure performance, and understand how the Services are used. You can control cookies through your browser settings, though disabling them may affect how the Services function.
5. Data retention
We retain your information for as long as your account is active or as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.
6. Security
We use administrative, technical, and organizational measures designed to protect your information, including encryption in transit and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your rights and choices
Depending on where you live, you may have the right to access, correct, delete, or port your personal information, to object to or restrict certain processing, and to withdraw consent. You may also opt out of marketing emails at any time using the unsubscribe link. To exercise these rights, contact us at [email protected]. We will respond consistent with applicable law.
8. International data transfers
We may process and store information in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers of personal information.
9. Children’s privacy
The Services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
10. Third-party links and services
The Services may contain links to third-party websites and services that we do not control. This policy does not apply to those third parties, and we encourage you to review their privacy practices.
11. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy here with a new “Last updated” date and, where appropriate, by other means.
12. Contact us
If you have questions about this Privacy Policy or our privacy practices, contact us at [email protected].